Yes, if you book a local garage deal via SG.S platform, then all work is protected by our 14-day moneyback guarantee, 12 months warranty on parts & labour, Consumer Rights Act 2015 and SG.S dispute resolution process – subject to SG.S Terms & Conditions.
If your booking is subject to drive-in and no changes, then you’ll receive email reminders 4 weeks, 2 weeks and 48 hours – before your scheduled date and time. Further, if you have booked a deal with collect & return then your local garage will contact you to agree a time for collection and return after all works have been completed. In short, from time of booking until return of your vehicle, SG.S platform and your local garage will keep you completely informed.
Best deals include collect & return however you may add a £5 discount at time of booking and choose drive-in. Hot deals are typically subject to drive-in with advised distance and premium for collect & return by your local garage.
Your local garage will contact you by phone or email to advise the issues found and cost of repair for your acceptance. No additional work will be carried out – before your approval.
Your local garage will contact you by phone or email to advise the issues found and cost of repair for your acceptance. No additional work will be carried out – before your approval.
No. Local garages only use main dealer or OE quality parts to ensure your warranty is protected.
The official advice is an essential service also known as interim every 6 months or 6,000 miles, a full service every 12 months or 12,000 miles and major service every 24 months.
As agreed by you with your local garage.
Your local garage will send a secure payment link by email with a detailed invoice for your approval – before payment online.
Our offices are open Monday to Friday between the hours of 09:00-17:30 and closed on weekends and bank holidays. Local garages operate their own opening hours.
Please email [email protected] with full details including your job reference number and vehicle registration in your email’s subject.
Please email [email protected] with full details or phone +44 (0)345 0 SGS SGS during office hours and a member of SG.S team will assist you.